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Reviews

5-star Google reviews & counting...

I am so incredibly pleased with the service I received today from Chem-Dry Simcoe County. I wish I could give more stars because they absolutely deserve it. My carpets are cleaner than when we took possession and, it was a new build. They even cleaned my baseboards. So so very happy! Thank you Kevin, Esmaeel, and Samantha. You are my carpet cleaners forever!

Jo-Anne C.

Two well dressed gentleman arrived on time. Quickly set up and cleared 1 sofa, 1 chair and 2 Lazyboys in 1 1/2 hrs. Cleared up and left. Very polite and friendly. Furniture looks beautiful. Thanks to receptionist who remembered I had cancelled former time scheduled and when this cancellation came up put me in this spot That’s the way to do business!

Patsy D.

We have used Chem-Dry Simcoe Coutny for a number of years for carpet cleaning and wouldn’t go anywhere else. Their cleaning quality is excellent – our carpets look brand new when they are finished. They also clean our area rug and it looks and smells refreshed and beautiful. The staff are professional and a pleasure to have in our home and they are very responsive on email. Would highly recommend for an all around exceptional customer experience!

Penny D.

We couldn’t be happier with Chem-Dry Simcoe County. They were so friendly & quick to respond when we inquired about a clean. We booked the clean, and all went great. Our techs we’ve had over the last two years were Kevin and Kyle. Both are very professional and knowledgeable. They did a fantastic job, absolutely no complaints. The carpets have never looked better. We Highly recommend Chem-Dry!

Alicia S.

We have been using Chem-Dry Simcoe County for over 20 years for carpet cleaning and recently used them for our ceramic tile cleaning. As usual the result was excellent. They are top professionals. Kevin has wonderful staff and he is great to deal with and we are always completely satisfied with the work done. The tiles and grout look like brand new. We can’t recommend them highly enough.

Suzanne B.

Amazing results! Could not be more happy with the job done, and the staff are super friendly! will be using Chem-Dry Barrie for years to come. We had an area rug done and our chaise couch – both came out incredibly clean and fresh, even after years of use and poor cleaning (by myself). The price is also shockingly affordable. Love this cleaning find! Thanks guys!
Kelly D.

Kevin was punctual. courteous and very knowledgeable. He did a thorough and excellent job and left our home looking like new. He insisted on moving our two heavy sofas in order to do complete job. We also had a rug with a stain that he advised us he could do a better cleaning job at the factory so he took it with him when he left. He gave us some great advice and we would recommend the service to anyone

John O.

Such professional service. Kevin is the BEST! He takes the time to explain and educate. The carpet looks like new and my couch looks so clean. This service is so helpful if you have pets. The lady who answered the phone is kind and helpful. Don’t hesitate to call!

Teresa T.

Kyle arrived on time, was courteous and efficient, and did the top-notch job that I expect from Chem-Dry. My carpets are quite old but they look very good now, even the pile and texture look better. I highly recommend Chem-Dry Simcoe County and expect to use their services again.

Marjorie L.

I called Chem-Dry Simcoe County to clean the bedroom carpets and area rugs in my condo. Kyle did an excellent job. My dog had stained one bedroom with accidents and I could not remove the stains. They are all gone now! Carpets look brand new. I have used them in our houses and they always do an excellent job.

Sandy F.

Kevin arrived right on time and completed the job in the time as promised. He was very knowledgeable about how to deal with pet urine issues, giving us good insight going forward. Will definitely have them back next time we need some rug cleaning.

Sharon H.

This is the first time I have used a professional carpet cleaning service. I was able to get next day service after placing a call. Both the receptionist and Kevin were friendly and helpful. The off white carpets looked like new after he was finished. I definitely would use Chem-Dry services again.

Corinne C.

Chem-Dry Simcoe County we’re very professional from the time I booked my appointment to when they finish the job. Kyle was friendly, knowledgeable and did super work on the carpets and area rugs. Thank you!

Jeff T.

The lady who answered the phone was very friendly and helpful. Kevin did a wonderful job on the upholstery cleaning. He was very polite and friendly. The upholstery cleaning helped my husband’s allergies.

Lilli

For many years I’ve used Chem-Dry Simcoe County. My experience has always been, from start to finish, beyond my expectations. Samantha, who schedules your appointment, will answer any questions you may have. She is knowledgeable, professional and super sweet. As a homeowner for 26 years, I’ve tried all the others, and Chem-Dry’s results are simply unmatched. Don’t settle for less if clean is what you want. Thanks Kevin.

Mandy A.

If I can give more than 5 stars, I definitely would! Customer service from Samantha was amazing, she gave me all the info I needed and booked me in a timely manner. She would even call me about earlier available times as I needed my carpet cleaning done asap before I move in. Kevin was the one who did my carpet cleaning and he did a spectacular job! The carpet was noticeably clean and my allergies were gone after the carpet cleaning! I would definitely recommend Chem-Dry Simcoe County!

Jenny L.

Kevin did an excellent job of cleaning my carpets. The carpet is quite old but it looks new again. He was careful to ensure he covered my other floors so not to create work for me. He even put my area carpet back down before he left. Would definitely recommend Chem-Dry.

Marlene G.

Fantastic job Chem-Dry Simcoe County! I don’t have to hide my couch with blankets anymore, you got every stain out! Kevin and Kyle were great and absolutely recommend them!

Michel P.

I can’t say enough good things about this company. We were looking for someone to clean our Mexican tile floors, and they did a fantastic job! Samantha researched the project extensively and communicated with me every step of the way. Kevin was very professional and exceptionally hard working. Amazing results! We are so happy to have chosen this company. Outstanding!!

Michelle L.

This is the second time I’ve had Barrie Chem-Dry rescue me from my cat’s bad decision. I’m amazed at how completely the odour and stain is removed. As an added bonus, having them available the following day was hugely appreciated! Both the service on the phone and the tech who came in were very knowledgeable and pleasant. They have my complete trust but hopefully won’t have to use the service again because of my cat.

Colleen M.

Another fantastic job Chem-Dry Simcoe! This was our second time to have Kevin come into our home for carpet cleaning and once again our carpets look great and he was very friendly, professional and knowledgeable. Booking with Samantha was a pleasure as well, very friendly and helpful. Will definitely be booking with you again in the future – you have a great team!

Kimberly D.

Kevin arrived on time, then took a tour to discuss what was to be done. Kevin did the living and dining room carpet, the stairs going upstairs and the hallway upstairs and he did the stairs down down and the family room carpet. He explain the process and how long it would take to complete and then dry. The results are great. Kevin also noticed the carpeting on some of the stair had come loose, so he got his staple gun and repaired the stairs. Thanks so much Kevin. Would highly recommend his services.

Rick H.

Chem-Dry Simcoe were amazing. From filling out a request for service to the end result of clean carpets. Samantha who responded immediately was so knowledgeable and totally responsive to my queries that I was totally ready to have them clean my carpets. Every question I asked was responded to with the exact answers and more. Their cleaners were polite and on time and explained everything that was going to be done. After the job was completed we had a review of what had been done, and asked to inspect the job to make sure we were completely happy (which of course we were). Although they may have been a little higher in price, it was well worth it to have a professional job with fantastic people to work with. They really cared about you and the job they performed. I would highly recommend them to anyone considering having their carpets, upholstery, etc., cleaned.

Paul S.

Professional, courteous, and efficient from start to finish. Samantha was great in explaining the service and following-up to keep us up-to-date on arrival times etc. Kevin and Kyle arrived on the exact time as agreed. Professional set-up and efficient performance. Friendly, yet professionally work focused. I was impressed that Kevin highlighted the fragility of the cloth on one antique chair and gave us an option to proceed or not. Didn’t want to “just make money” but rather concentrated on having a satisfied customer. Kudos for that. I have already recommended their service to three other condo residents who may need carpet cleaning. No hesitation in using them again. Totally satisfied with all aspects from beginning to end.

D. L.

I used the services of this company last year, they did a great job. This year again I was looking to clean carpets and again Chem-Dry was my #1 choice. Samantha was very helpful. Kevin and his assistant were professional, clean and my carpet looks great.

Nina B.

Very professional, took their time and were careful with regards to our furniture and doing a little ‘test’ area to see whether they could clean our sofa and love seat properly! Expert care and advice from Kevin and we will definitely be using Chem-Dry again. Would highly recommend them for your carpet and furniture cleaning!!

Tina P.

I had an amazing experience with Kevin! I never thought he could bring my carpet back to life! We had been thinking to remove the carpet because it was as just so, so dirty from my pets and pet accidents, random spills and just general traffic on the carpet. After Kevin came over, which I must say was on very short notice so I’m super thankful for that, my carpet and stairs looked completely brand new! I would recommend him to anyone and I will always call on Kevin and Kevin only! Thank you so much!

Jaclyn P.

We wanted to freshen up the carpets in our basement and bedrooms since we recently moved. Service was fast, no surprises when it came to pricing, and most importantly the carpets are clean. Would happily have this service done again in the future.

Lindsay R.

I was so very pleased with the service I received. Kevin arrived on time, was very polite and knowledgeable and explained everything to me and answered all of my questions and concerns. He put down runners on my tile, wore material booties over his feet when he had to go on the carpet and when finished gave me a pair so I could go and inspect what had been done. He was able to get all the stains out of my carpets and all 8 of my kitchen chairs. He sold me a spot cleaner product and explained how to use it properly. I have already recommended Chem-Dry Barrie to two of my friends.

D.B.

I’ve been a customer for several years. Each year I return to Simcoe Chem-Dry because of the excellent service they provide, great ability to remove stains & helpful advice for carpet & upholstery care. Always professional, polite & caring. A pleasure to deal with!

Rosemarie L.

Kevin took time to assess our carpets in terms of condition and requirements for cleaning (i.e. approach to differing types of stains and how to deal with them). When cleaning completed, the carpets dried quickly, looked like new and fibres soft with no evidence of cleanser residue. He is knowledgeable, courteous and confident about his work. We will always call on Chem-Dry for any future carpet cleaning needs.

Shirley M.

Chem-Dry in Barrie came and saved us from having to purchase new carpeting in our new house. He also gave new life to our dining room chairs that were embarrassingly soiled from all the grandkids! Thank you for your great work and professionalism!

Lynne A.

I would highly recommend Chem-Dry for your carpet and upholstery cleaning. From the initial phone call to the final drop off of my area rug, everyone was extremely professional and the services were very well done. Thank you!

Anna D.

Fantastic service. Kevin arrived on time and proceeded to ensure our furniture was suitable for cleaning. The end results were amazing, our furniture looks like new. Highly recommended.

Carol C.

Kevin was very professional, pleasant and a very hard worker. He was a great ambassador for Chem-Dry Simcoe County. I would recommend these services to anyone in the area.

Faye T.

My carpets are still the ones installed by the builder ie: lower quality and my older dog had stained them. They looked amazing when they were finished and my new puppy hasn’t smelled any residue to make house training more difficult. Very pleased!

Nancy S.

Very pleased with Chem-Dry Simcoe County. My carpets look amazing. Chem-Dry stayed true to their quote and provided excellent service. I will absolutely use them again.

Cindy G.

Kevin was right on time and did an excellent job cleaning our old carpet and stairs. Definitely noticed the difference! Totally recommend this business 100%!

Sue B.

I have been a customer of Barrie Chem Dry for many years. They are always very professional and courteous. Their work is done on time and extremely well.

Shirley S.

I have been a customer of this company for about 10 years. They always do a fantastic job. The service provider has been the same each time – he is punctual, courteous, and personable. I would not hesitate to recommend this company!

Kathy I.

I highly recommend Chem-Dry Simcoe County. They were efficient, knowledgeable and courteous. Our home looks clean and bright, and smells great! Thank you!

Gayle W.

We have used Chem-Dry Simcoe county several times and each time we have been extremely satisfied with the service and results! They are truly the best company around.

Stephen D.

SUPER PEOPLE/BUSINESS!thank you Kevin and friends for making this an experience to remember.Carpets look fabulous!!very professional company and i will definitely call them again!:) 10STARS!

Miss C.

We have used Chem-Dry Simcoe County services a couple of times now and could not recommend this company more. From booking an appointment to when Kevin came to do the cleaning, everyone was professional, friendly and timely! Kevin was extremely knowledgeable and gave us information about the service that would help us decide what we ultimately wanted to do. There was never any pressure to try to “add on” other services, and in fact we were told we didn’t necessarily need what we had booked which saved us money. The service was a very reasonable cost, and we will 100% use Chem-Dry again in the future. Thank-you so much!

Ashley C.

Our carpets looked amazing once Kyle was done! I also loved the product they used! Kyle also took the time to make a few additional suggestions of things he noticed within our home in terms of cleaning that were super helpful, would strongly recommend! Thank you.

Tara W.

Amazing results!! Kevin was extremely friendly, knowledgeable, and was even early for our scheduled service. Our carpets came out clean and fresh! We will definitely use Chem-Dry Simcoe County again in the future.

Ashley W.

Kyle did carpet cleaning in our house, we are very happy with result ! He is super professional, punctual and very good worker ! Our carpet is clean and fresh now ! Thank you Kyle!

Dora S.

Everyone responded so quickly and they were very helpful in the situation I found myself in today. My furniture looks and smells like new! Thanks for the very professional and efficient service!

Elizabeth B.

Great service! Restored my couch that was thoroughly stained! I’m so thankful for the service and care they took. I wish I could post before and after pic. They would speak for themselves.

L Brown

We have white berber rugs, and pet accidents happen. Kevin did an amazing job…we walked through the rooms together and together identified all the spots and then he cleaned everything so you’d never know a spot had been there. He also gave me great instructions on using the provided can of spot cleaner. His manner was professional and friendly. This was the 2nd time Kevin has cleaned our carpets and we are so pleased with the whole experience.

Karen D.

Great job Kevin at Chem-Dry Simcoe County. We had our Recroom, Hallway and Bedroom carpets cleaned, they all look awesome and spots are gone.Everything looks so clean and fresh. We would definitely recommend Chem Dry, Great customer service, professional and job well done , thank you Kevin at Chem-Dry.

Sharon B.

Kevin did a wonderful job on our stairs, hallway and master bedroom. I offer a dog home boarding service and have lots of clients so the carpeting on the stairs and hallway upstairs gets alot of paw traffic! Very pleased with the outcome and will certainly use Simcoe Chem-Dry again!

Cheryl M.

I have used Simcoe Chem-Dry several times and have never been disappointed. This time they also went above and beyond to clean my furniture and carpets on very short notice for a family gathering. I would not hesitate to recommend them.

D. M.

I used Chem Dry on Hart Drive for my carpet. 6.5 by 9.5 ft, the price was certainly fair, the job they did was excellent and in the time quoted. The receptionist was excellent, informative, polite, answered all my questions and concerns. And has such a bright and cheerful personality, she was a joy to deal with. (and a great sense of humour). I would both refer and use them again hands down!!

Loretta P.

Kyle did an amazing job cleaning my carpets. There were numerous stains and now they are gone. Kyle was professional, courteous and very knowledgeable. I will definitely have Chem-Dry back again.

Pauline R.

We contacted Chem-Dry Simcoe County to tackle our rather gnarly basement berber carpet. There were a variety of stains, a myriad of issues, and a rather funky odour we hoped Chem Dry could address. Kevin came through to accept the challenge and go over his process just how he would do so, explaining each step and products he would use to get the job done. The care and attention to detail was appreciated. His work, amazing! He got our berber rug looking and smelling like new! Even the stairs! Can’t thank Kevin and Chem Dry enough for their care and the great job done!

Logan S.

My experience with Chem-Dry Simcoe County was very good. The customer service representative booked me in for a next day appointment. I thought it may take a week or so. Kyle the service person did an incredible job, very meticulous and thorough. There was no sign of dye transfer from new furniture on carpet, completely gone. Carpet dried very fast I was not inconvenienced at all. Easy to see Chem-dry use superior product and methods to clean. Highly recommend

Anomymous

Chem-Dry Simcoe has been my go to carpet cleaning company for years. Recently, my son accidentally spilled a thermos of hot black tea all over my white living room carpet. It was so bad I worried that the carpet would need to be replaced. Kevin appreciated how distraught I was and patiently worked at the stains until they were removed. I appreciate the measures he takes to protect floors and furniture while he is working. I highly recommend Chem-Dry Simcoe for regular cleaning and for those unexpected difficult jobs.

Darlene D.

Excellent customer service. I hired Kevin and team to clean all the carpets, the tile floor and the furniture – home healthy package. The house smells and looks wonderful. So pleased with Chem-Dry – strongly recommend.

Shelley S.

I have a silk finish, print living room chairs in an off white which had water stains as result of trying to spot clean them. They were only 5 years old and I felt like I would need to purchase new chairs. Chem-Dry Simcoe was recommended by a professional upholstery company. They were extremely helpful from the moment that I called them. Kevin is extremely professional in explaining the process, meticulous in protecting the area and cleaning of the furniture. There was no odour from the chemicals and the chairs and sofa looked great and the stains are gone. I felt so pleased with the process that I decided to have my wool rug cleaned by them in the shop. I would recommend Chem-Dry Simcoe if you have good furniture that you want to keep looking new.

Pam C.

The carpets look amazing – I have 3 young children and a dog that sheds a lot. Kevin was so kind and he shared so many great pointers and advice (at my request). This is out third time we’ve used Chem-Dry and we’ll see them again for sure!

Amanda M.

I’ve used Chem-Dry Simcoe County twice. Once on a very badly stained carpet prior to listing our old house. Came up wonderfully, we were all shocked! Also used again in new home on our new couch which our twin toddlers had made many a spills on. Again, wonderful job. Always pleased. Professional and effective service. Thank you.

Naomi M.

Amazing customer service. Professional and very prompt. Our carpets are white and we have multiple dogs…. you would think our carpets are brand new after Chem-Dry does a cleaning on them. Very happy and I would HIGHLY recommend this company to anyone

Heather T.

Kevin was amazing today!! He explained everything he was going to do to clean our cat urine stained leather sectional sofa. The process was very clean, with extra precautions taken to protect our wooden floors (drop mats and booties). I would highly recommend Chem-Dry for any of your professional cleaning needs!

Patricia M.

Amazing service! Kevin and Kyle were quick, super effective and quiet. My 4 month old slept through the cleaning. They were in and out in an hour to clean 400 sq ft (with pet stains) and my carpets look brand new! Highly recommend!

Karen V.

They were very professional. Flexible with us about times. Arrived right on time and did a fantastic job! Our daughter’s new room had a paint stain that is now almost invisible. Very happy with their work. Highly recommend.

Allison J.

My son advised me to use Chem-Dry’s carpet cleaning services, and since I live in a retirement community, I am skeptical of being overcharged for home services. I took his advice, and called Chem-dry. Samantha was very polite and courteous, and booked me in for a carpet cleaning [including moving my furniture for a nominal fee. The Serviceman was on time, as arranged, and extremely polite and professional !. I would use Chem-Dry again, and not hesitate to recommend them or their services to anyone interested. Thank you so much Chem-Dry, for a job well done!!

Craig B.

I have nothing but positives in regard to my experience with Simcoe County Chem-Dry. I had many questions when I called the office and Samantha was exceptional – a perfect balance of knowledge, professionalism and engaging, warm personality. Kevin arrived right on time and he also took extra time with me to answer questions and offer sound advice. I found him extremely professional, efficient, sincere and honest. My first but definitely not last time doing business with this company. I highly recommend!

Tory E.

As a repeat customer of Chem-Dry Simcoe County I continue to be impressed with their service and how clean they get our furniture. Kevin did an amazing job at cleaning my disaster of trying to spot clean a couple of chairs. In my opinion your wasting your money if you go with any other service. Chem-Dry is by far the best that I have ever used!

Mary C.

We are VERY pleased with the carpet stretching/cleaning work done in our new home. Kevin is a highly knowledgeable, professional and courteous individual that helped to make the experience a most positive one for us. We would highly recommend Chem-Dry Simcoe County!

Janice H.

We were extremely pleased with the service, the expertise, and the job that Kevin performed today. He gave us some most valuable tips too!Well done in every way! Also when we called the office, the lady who took our call was most helpful and courteous. I’m more than happy to recommend Chem-Dry/Simcoe County

James C.

Professional, courteous and thorough. Vacuumed before hand and removed pet stains as well as an old coffee stain that another company could not. The carpets all looked amazing. Left all of us booties to wear! Money well spent and I would highly recommend Chem-Dry.

Judy H.

We were extremely pleased with the service and the outcome. Kevin was on time, courteous and professional. Very pleased with the end result for our area rug. Looks great. We would recommend Chem-Dry Simcoe County without hesitation.

Dan S.

I have used Chem-Dry for all my carpet cleaning needs for the past 20 years. You guys always blow me away with your courteous and friendly manner. You always do an outstanding job on my carpets. My home smells of nothing (and yet so fresh at the same time) when you leave and the carpets are always dry within 1 to 2 hours.

Laura W.

As a legion we require estimates so ChemDry along with others came in. With 30 plus years of experience and a very fair estimate ChemDry won hands down. Our carpets and chairs looked old and worn, but after Kevin and his team cleaned them, they look fantastic. You wouldn’t say they are over 10 years old now. So professional over the phone and in person, I would recommend them to anyone who want a job done right.

Rose B.

This was my first time using ChemDry Simcoe County and I could not be happier with the results of their carpet cleaning. Professional service that exceeded my expectations. They will be my go to company for all future carpet cleaning. Strongly recommended for all your carpet cleaning needs!!!

Paul S.

Absolutely hands down amazing customer service. I assure you that every business wishes they had a Kevin to represent their company brand. Courteous , polite and 100% professional.

Jacqueline C.

We always recommend Chem Dry to our clients for cleaning their upholstery and area rugs. They do a great job every time, we love that they are an environmentally friendly cleaning company and use no chemicals, shampoos or other icky things. The results are always outstanding.

Sam T.

Kevin did a fantastic job. He was very thorough, knowledgeable, professional & respectful. Thank you. Highly recommend ChemDry!

Donna D.

Called the Chem-Dry office needing a sofa set cleaned before holiday entertaining. After booking, we received two follow up calls offering earlier service. After some excellent cleaning, our party room was ready for a great night!

Ryan S.

Your services were amazing as usual! Which is why I am a returning customer and plan to stay that way. My carpets and upholstery look great thanks to your superb attention to detail.

Ray F.

Technicians were extremely knowledgeable and polite. They thoroughly explained everything before beginning their service. There were many stains on our white berber carpet but they did salvage it!!

Lynnette M.

I have used them several times for carpet cleaning and they are amazing and the quality of cleaning is always fabulous!!! Samantha is also super awesome!!!

Danielle P.

Chem-Dry Simcoe are a very professional cleaning service that arrive on time and do a fantastic job. They removed stains from carpet that I thought were impossible to remove.

Howard B.

Quick, efficient, professional, very friendly and my carpets look amazing. With 2 boys and a dog in the house they had their work cut out for them.

Tena H.

I’ve used Chem-Dry for 15 years, and I’ve always been very happy with their service and their staff. I’d recommend them highly.

Leslie A.

The colours in my area rug just pop now that it has been cleaned. Thank you for brightening my day.

Pat V.

The professionalism and quality of work was excellent, they arrived on time, provided great feedback on how to keep things from getting stained, and made sure I was satisfied before they left.

Mark V.

Do you read online reviews? We do, and so do most consumers. Our reviews are likely what impacted your decision to work with us. That’s why we’d love it if you would review your experience with us. When you write a review of the services we provided it helps us understand where we can improve as well as how satisfied you were with the results. Thank you!

 

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